Professional Website Auditing For Any Business Need

The DG Group provides website auditing services that can help any business to understand how accessible and welcoming their website is to visitors. The key to this is our website usability audit and our website accessibility audit, which lead in many cases to some startling findings.

If your website is not performing as well as it should be, there are a number of potential issues that could be causing the problem. Perhaps your site is not very appealing in its design or the menu system is complicated and navigation around the site is difficult, or in the very worst cases it may be that there are coding or functionality issues that are affecting your ranking or are putting users off. Whatever the cause, a website usability audit is the ideal way to identify the issue and thereafter to resolve it.


Our website usability testing services review the 6 key elements of a website as follows:

(As you browse this page, click on each heading if you wish to read the detail)

Audit Of Website Design

Is the site appealing and welcoming? Does it follow your brand guidelines and is the look and feel consistent across different browsers and platforms? Our website auditing will even look at the optimisation of your site in terms of the graphics and flash to identify if savings can be made with regards to bandwidth costs and load time.

Audit Of Website Navigation

navigation structure of a website is a critical element for both human and search engine visitors. Can visitors get from the homepage to any other page within a reasonable number of clicks (normally 3 maximum)? Can they get from one sub-page to any other sub-page in an equal number of clicks? Are the navigation headings intuitive and have breadcrumbs been implemented to help guide visitors? All these factors and more will be included in our website audit report.

Audit Of Website Usability

This part of our report concerns itself with elements like load time and format of key features like on-line catalogues and price lists etc. It also reviews the completion time of newsletter sign ups and other online forms. If you include downloadable files in formats such as pdf or streamed content, do you include links to file readers or media players? Finally, if you have an ecommerce site, our ecommerce usability testing will determine how easy it is to find various items, add them to a basket and pay for them and how informative the site is both during and after purchase? Finally, how does the site behave when visited by tens, hundreds or even thousands of users simultaneously? Our web site usability test will work through all these areas and provide a detailed report for you to take corrective action.

Audit Of Website Accessibility

For many sites accessibility for the visually or physically impaired is a key issue. The standards for website accessibility are well defined, but are quite complex in areas and so it is not surprising therefore that many sites fall short of requirements. Our website accessibility audit will highlight areas for improvement in a specific report allowing remedial work to be carried out.

Audit Of Website Content

We will review the site content for the common issues such as grammar and spelling, but also for more esoteric aspects, such as relevance, usefulness and accuracy of the content. Our website audit report will also help to highlight where the style of content is in conflict with your target audience.

Audit Of Website Code

This part of our website audit concerns itself with the code behind the site, both obvious and less obvious. For instance, perhaps the site is built on an ecommerce or content management system platform, which is outdated and causes errors to be reported by one or more browsers. Alternatively, perhaps no errors are reported but the code is not sufficiently optimised to run efficiently, especially when accessed my many users simultaneously.

Audit Of Website Functionality

Your site may include a number of online forms, various links and other dynamic content. There is nothing more off-putting to users than to receive errors when visiting your site and so our website audit will test every functional element of your site to ensure it works as required.


If you are looking for a website usability consultant service for your business website, make The DG Group your first call.

If you have any questions or would like to discuss the specifics of your project, please feel free to contact us.

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